Walk-ins check in themselves.
You stay in your zone.
Place a tablet at your front desk. Clients pick a service and choose a tech preference — no interruption needed. They're instantly on your live waitlist and a ticket prints automatically at the front desk.
From the door to the chair in under 30 seconds.
The entire check-in flow is self-serve — clients do it themselves while you stay focused on the service.
Tap the Kiosk
Client walks up to the iPad on your counter and taps to start. No staff needed — the screen guides them.
Enter Phone Number
They type their number on the numpad. Returning clients are recognised and welcomed back by name.
Pick a Service
They select from your live service menu and optionally choose a preferred stylist — or tap "any available."
Ticket Prints Automatically
A check-in ticket fires to your front desk printer instantly. Next available staff picks it up — zero interruption to your workflow.
Everything a busy nail studio needs at the door
Bilingual Support
Switches between English, Vietnamese, Spanish, and French — so every client feels welcome from the moment they walk in.
Tech Preference Selection
Walk-in clients choose their preferred nail technician or "any available" — reducing awkward front-desk conversations.
Live Wait Time Display
Clients see their estimated wait time on the kiosk and receive a text when it's almost their turn. No hovering.
Instant Print Ticket
The moment a client checks in, a ticket is automatically sent to your front desk printer — the next available staff picks it up and gets to work.
Appointment Check-In
Booked clients enter their phone number to confirm arrival — no front desk needed.
Automatic Google Review SMS
After every service, Certxa sends the client an SMS asking about their experience. One tap takes them straight to your Google review page — so happy clients leave reviews without any awkward in-person asks.
Walk-In Analytics
See how many walk-ins you get each day, which services they prefer, peak arrival times, and average wait times.
Kiosk Lock Mode
Lock the Certxa app into kiosk mode so clients can only access the check-in flow. They can't accidentally exit or browse.
Branded to Your Studio
Display your studio logo on the kiosk idle screen and customise the welcome text shown to clients. Simple, clean, and on-brand.
Turn happy clients into
5-star Google reviews
After every completed service, Certxa automatically sends your client an SMS asking about their experience. Happy clients are guided directly to your Google review page — no awkward in-person asks, no QR codes to explain, no friction.
- ✓ Sent automatically after every service — zero effort from you
- ✓ Direct link to your Google Business review page
- ✓ Timing is configurable (15 min after checkout, same evening, next day)
- ✓ Unhappy clients are directed to you privately — not public reviews
- ✓ Track review count and rating trends in your dashboard
What nail salon owners say
"Since we put the kiosk on the front counter, I haven't had to stop a service to greet a walk-in. My clients love it and I'm so much less stressed."
"The Google review SMS alone is worth it. Our rating went from 4.1 to 4.8 in two months — just from the automatic messages Certxa sends after each visit."
"My solo booth just feels so much more professional. Clients check in on the tablet and see their estimated wait. No awkward conversations. Game changer."
Never miss another walk-in call with Autumn
The kiosk handles walk-ins at your door. Autumn handles the phone — answering calls 24/7, booking appointments directly into your Certxa calendar, and upselling add-ons naturally on every call. Together they cover every channel, so nothing slips through.
Frequently asked questions
Set up your kiosk
this afternoon.
Included free with every Certxa plan. Use any iPad or Android tablet you already have — quick to configure and your kiosk is live.