Live — Autumn is answering calls now
Meet Autumn.
Your salon's AI receptionist.
Autumn answers every call in under 2 seconds, books appointments directly into your Certxa calendar, handles rescheduling, upsells add-ons, and answers client questions — 24 hours a day, 7 days a week.
< 2 sec
Answer time
100%
Answer rate
24 / 7
Always on
A
Autumn
AI Receptionist
Online now
47
Calls Today
<2s
Response
100%
Answer Rate
Live Activity
Booked — Sarah M. → Fri 2:00 PM (balayage)
just now
Answered pricing question re: highlights
2m ago
Rescheduled — Emma L. → Thu 10:00 AM
5m ago
Booked — James T. → Sat 11:00 AM (haircut)
12m ago
2,847 this week
1,203
< 2 sec
98.4%
Meet Autumn
A receptionist who never
A receptionist who never
puts a caller on hold.
Autumn is deeply integrated with your Certxa account. From the moment she's activated, she knows every service you offer, every staff member's schedule, your business hours, and your booking rules.
- Books, reschedules, and cancels appointments in real time
- Answers questions about services, prices, and availability
- Upsells add-ons and upgrades on every call
- Recognises returning clients and personalises the experience
- Enforces your cancellation policy and collects deposits
Hi, I'd like to book a balayage appointment for next Friday?
AUTUMN
Of course! I have openings at 10 AM, 1 PM, or 3:30 PM with Maya. Which works best for you?
3:30 PM would be perfect.
AUTUMN
Done! You're booked for Friday at 3:30 PM with Maya for a balayage. Also — would you like to add a deep conditioning treatment? It pairs perfectly and takes just 20 minutes.
✅ Appointment booked + add-on upsold — all in under 60 seconds
What Autumn Does
Everything a great receptionist does,
Everything a great receptionist does,
without the overhead.
Autumn handles your front-desk calls completely — from first ring to confirmed booking.
Instant answer, every time
Autumn picks up within 2 seconds. No more missed calls while your stylists are mid-service.
Real-time booking
She sees live availability across all staff and books — or reschedules — directly into your Certxa calendar.
Built-in upselling
Autumn naturally suggests add-ons and upgrades on every call, increasing your average ticket without any training.
Client recognition
Returning clients are greeted by name. Autumn knows their history and can pull up their last appointment.
Policy enforcement
Autumn applies your cancellation policy, collects deposits where required, and handles late-notice requests gracefully.
Natural conversation
Autumn sounds warm, professional, and human. Callers routinely cannot tell she is not your front-desk team.
Always up to date
Change your services, hours, or staff? Autumn syncs automatically — no retraining required.
Handles FAQs
Pricing, directions, parking, wait times — Autumn answers common questions so your team does not have to.
Zero setup friction
Autumn reads your Certxa account from day one. You are live in minutes, not days.
Simple Setup
Up and running in minutes
Autumn works with the data already inside your Certxa account. There is nothing to configure from scratch.
1
Load your account balance
Head to the Autumn section in your Certxa dashboard and add credit. You choose how much to load — funds never expire.
2
Activate Autumn
Enable Autumn with one click. She reads your services, staff, and calendar automatically — no manual setup required.
3
Forward your calls
Point your salon phone to Autumn's number. She starts answering immediately. Your balance covers every minute she's on a call.
How Pricing Works
Pay for what Autumn actually uses.
Autumn is available on every Certxa plan. There is no extra subscription — you load funds into your account and Autumn draws from that balance as she handles calls.
Load your balance
Add any amount to your Autumn credit balance directly from your Certxa dashboard. Funds never expire.
Autumn handles calls
Every minute Autumn spends on an active call draws from your balance. Nothing is charged when she is idle.
Auto top-up (optional)
Set a low-balance threshold and Certxa tops up your account automatically — so Autumn never goes offline mid-day.
Works with every Certxa plan
Autumn is available to Solo, Professional, and Elite subscribers. Load credit and enable her — no plan upgrade required.
✅ Solo
✅ Professional
✅ Elite
⭐⭐⭐⭐⭐
"Autumn paid for herself in the first week. We stopped missing calls, our booking rate went up 34%, and my staff finally stopped running to the phone mid-haircut."
Owner, Luxe Hair Studio
34%
More bookings
Zero
Missed calls
10 min
Setup time
FAQ
Common questions
No. Autumn is available on every Certxa plan — Solo, Professional, and Elite. There is no additional monthly fee. You simply load credit to your account and enable Autumn.
You top up your Autumn credit balance from inside your Certxa dashboard. Autumn draws from that balance for each minute of active call time. Funds never expire and you can set a low-balance auto top-up so she never goes offline.
No. From the moment you enable Autumn, she already knows your services, staff members, schedule, business hours, and pricing — pulled directly from your Certxa account. Setup takes under 10 minutes.
Autumn will stop taking new calls until the balance is topped up. You will receive low-balance notifications well in advance, and the optional auto top-up feature means you will rarely run dry.
Autumn is designed to sound warm, natural, and professional. Many callers cannot tell she is not your front-desk team. If a caller specifically asks whether they are speaking to an AI, Autumn answers honestly.
Yes. Autumn can be enabled independently per location, each with its own credit balance and configuration — ideal for salon groups and franchise owners on the Professional or Elite plan.
Your phone is ringing.
Is Autumn there?
Enable Autumn from your dashboard today and never miss another booking call.