What's new in Certxa.
What we've released, newest first.
A ticket can now hold more than one service. One technician takes the whole visit when someone in the turn line can do every service; otherwise each service goes to the next technician who can.
Autumn, the AI receptionist, is now included in every plan: 20 calls a month on Solo, 50 on Professional and 100 on Elite.
Salons that use their own card terminal can set the CARD button to Own Provider, so the POS records the card payment without charging it.
Checkout asks the client for a tip once, as soon as staff press Pay / Checkout, and keeps it for the rest of the sale.
The POS keeps numbering tickets and running its timers when the internet is down.
Paid tickets that were created while offline no longer stay in the queue.
Autumn sees the salon as it is right now: who is working, who is free and how many clients are waiting, so callers get a real wait time.
New Google reviews are checked every 30 minutes and answered automatically; a check that was being skipped is fixed.
The POS works offline: check-ins, tickets, assignments and cash sales are saved on the tablet and sent when the connection returns.
Smart Check-In: the kiosk recognises returning clients and suggests the service they are due for.
The Solo plan is now free.
Salons can set their own tip percentages for the customer tip screen and checkout.
Day Close reports: look up the close-out report for any day.
A new look for the nail salon kiosk, with a guide that helps clients choose a nail shape and length.
Dollar-Based Turns: a second way to run the turn rotation, where a ticket earns turns by its service amount.
Only walk-in services count toward the turn rotation; tips, retail and advance bookings do not.
Managers can arrange the POS key grid: which categories and services appear on which key.
Redesigned printed receipts, with a salon copy and a customer copy, and receipts sent by text as a link.
Gift cards can be sold, looked up and redeemed at checkout.
Group Pay: pay several tickets together in one checkout.
Receipt printing no longer crashes or freezes the tablet app on network and Bluetooth printers.
Nail POS: a front desk screen for nail salons with walk-in tickets, turn-based assignment, a live board of who is waiting and in service, and checkout.
Techs board: a card for each technician showing whether they are free, in service or on break, with a live timer.
A setting for time between appointments (0, 5, 10 or 15 minutes), applied everywhere bookings are made.