Fewer no-shows.
More loyal clients.
Automated reminders, booking confirmations, and follow-up messages that keep your clients engaged and your diary full — all running in the background without any effort from you.
Fully automated · SMS, email and push · GDPR compliant
The right message, at the right time — automatically
Certxa sends perfectly timed communications to your clients so you never have to think about it. Every message feels personal, because it is.
Stop losing money to forgotten appointments
Certxa automatically sends reminders at the exact timing that works best — typically 48 hours and again 2 hours before an appointment. Clients can confirm, cancel, or reschedule right from the message, with no calls needed.
- Customisable reminder timing (24h, 48h, 72h before)
- SMS, email, and push notification options
- One-tap confirm, cancel, or reschedule for clients
- Instant notification to you when a client responds
- Cancellation policy enforced automatically
Bring lapsed clients back on autopilot
When a client hasn't visited in a while, Certxa sends a gentle, personalised message to bring them back — before they start going elsewhere. Fully automated, completely personal.
- Customisable lapse triggers (e.g. 6, 8, 12 weeks)
- Personalised messages using client name and service
- Optional exclusive offer or discount to incentivise return
- Track re-engagement rate per campaign
"Hi [Name], we've missed you! It's been a while since your last [service]. Book before [date] and enjoy 10% off. Tap to book: [link]"
Keep clients coming back automatically
Certxa sends the right message at the right moment — whether it's a thank-you after a visit, a rebooking nudge, or a seasonal offer. Small, timely touches that build lasting loyalty without any manual effort.
- Post-visit thank-you and review request
- Seasonal campaigns and promotional messages
- Lapsed client re-engagement nudges
- Personalised rebooking reminders
Thank you for visiting today, Lisa! We loved having you. Please leave us a review — it means everything.
Hey Sarah! It's been a little while — ready to book your next visit? Tap here to find a time that works for you.
We miss you, Emma! Come back this month and enjoy 10% off your next appointment. Book now 💜
Reach clients wherever they are
Choose SMS, email, push notifications — or all three. Certxa adapts to how your clients prefer to communicate.
SMS Text Messages
Highest open rate of any channel — 98% of texts are read within 3 minutes. Perfect for time-sensitive reminders and confirmations.
Branded Email
Beautiful, fully branded email templates for booking confirmations, receipts, newsletters, and promotional campaigns.
Push Notifications
Instant push alerts for clients who have your branded app — bookings, reminders, and offers delivered straight to their lock screen.
Set it once.
Profit forever.
Spend 15 minutes setting up your notification flows and let Certxa handle every client communication from that moment on.
No credit card required · Unlimited notifications included